Your questions answered
At Faye's Paws, we believe in clear communication and complete transparency. We've compiled answers to the most common questions our clients ask to help you understand our dedicated dog walking services. Discover how we ensure your beloved pet receives the best care in your area.
Frequently asked questions
We understand you have questions about trusting us with your furry family member. Here, you'll find comprehensive answers to help you feel confident and informed about Faye's Paws' commitment to safety, happiness, and professional care for every dog.
Do you walk reactive dogs?
Yes, at Faye's Paws, we specialise in tailoring our walks to suit every dog's individual needs, including reactive dogs. We take the time to understand their triggers and preferences, ensuring a calm, safe, and positive experience for them.
How do you ensure the safety and happiness of the dogs you care for?
The safety and well-being of your dog are our top priorities. We achieve this through meticulous route planning to avoid hazards, responsible handling techniques, and continuous supervision. Faye is fully insured, and passionate about canine welfare, ensuring every walk is not just safe, but also enriching and fun for your dog. We aim to build strong relationships with each dog, making them feel comfortable and secure.
What types of walks and services do you offer?
We offer a range of services including solo walks, small group walks, puppy visits, pet sitting, and drop-in visits. Each service is designed to provide your dog with the exercise, attention, and enrichment they need to stay happy and healthy.
What should I know about booking and key handling with Faye's Paws?
Bookings are made directly through Faye. A compulsory, free 'meet and greet' session with you and your pet is required before any walks commence, allowing us to get to know each other. If you decide not to proceed with our services after this initial meeting, a nominal charge of £5 will apply for the consultation. Key handling is managed with utmost discretion and security, with keys securely stored and unidentifiable with your address.
What areas do you cover for dog walking services?
Faye's Paws primarily serves Stoke on Trent and surrounding areas. Please contact us directly at 07548270418 or Fayemarshall2007@icloud.com to confirm if we cover your specific postcode.
Are you insured?
Yes, Faye's Paws is fully insured for dog walking and pet care services.
Still have questions?
Didn't find the answer you were looking for? We're always happy to chat! At Faye's Paws, we're dedicated to providing peace of mind and excellent care for your furry friend. Reach out to us today and let's discuss how we can best support you and your beloved pet.
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